Make A Purchase Faq

How do I place an order?

Customers who would like to purchase our products for personal use can directly order from our website. When ordering online, simply add the products to cart and complete the checkout process. Once the order is complete, you will receive confirmation via e-mail. For wholesale or bulk purchase, you may contact us through info@vermifood.com

How do i check my tracking number?

if you have registered an account, you may continue to log in to check your tracking number.

How to register an account for your website?

You may ask us through Facebook or email, our customer service will assist you further.

What are the benefits of subscribing to our website?

1. We provide you with informative and educational newsletters.
2. Updated promotion sent your way.
3. You will receive 1st timer voucher or any other FREE gifts depending on the promotion.

What are the payment methods available?

You may direct debit to our Maybank account or TNG E-Wallet by mention the order ID as reference. If you want to use credit card, debit card through PayPal, please contact the admin (WhatsApp to 011-3175 8997 or call 07-559 6889)

Can I edit/add on/ remove items on my order once it's placed?

Once your order is confirmed, it is not possible for us to change it. Do double check your orders at the checkout page before placing your order.

I gave you a wrong mailing address or phone number. Can I amend the order details?

Yes, but please do let us know ASAP. Once our team start to process your order, no changes is allowed.

How am I sure my order is placed successfully?

You will receive a confirmation email from us once your payment is successful. Please double check to make sure the email does not end up in your junk/spam mailbox.